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We frequently send customer service satisfaction survey forms to get your feedback on how
well we are servicing your account. We want to understand your specific needs and we will do all
we can to fill those needs.
If we make an error and a remake is necessary we will cover all shipping expenses and redo the
order the day we receive it. If the lost time causes an inconvenience to you or your customer we
will gladly write a letter of apology and offer a free print from your customer's original order. |